ZFX Customer Service & Contact
ZFX's 24/5 support covers South African trading hours (SAST, GMT+2) via live chat and email.
Open ZFX Account →ZFX provides 24/5 multilingual customer support via live chat and email.
Ways to contact ZFX — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick account and platform questions | 24/5 |
| Documentation, KYC and account issues | 24/5 |
Check the current contact details in the ZFX client area or footer.
Because South Africa doesn't observe daylight saving, support availability relative to SAST stays consistent year-round.
ZFX deposit & withdrawal methods and times
| Method | Deposit | Typical withdrawal time |
|---|---|---|
| Visa / Mastercard | Instant | Often within ~1 hour |
| Skrill | Instant | Often within ~1 hour |
| Neteller | Instant | Often within ~1 hour |
| Bank wire transfer | 1–3 business days | Up to ~7 business days |
ZFX charges no deposit or withdrawal fee, though payment providers may apply their own. Withdrawals up to your deposited amount return via the original method; profit above that is paid by bank transfer. Times are indicative and can vary.
Frequently asked questions
How can I contact ZFX support?
Via live chat or email, available 24/5.